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DOWNLOADS

  1. Control module for FLD3200 fluorescence detector.Compatible with Clarity version 10.0+
  2. A pack of nice Microsoft Windows desktop wallpapers made by DataApex. Images are provided in various resolutions.

FAQ

  1. The "No Data received for 10 sec" or "No data from Acquisition..." messages mean what they say, no data were received from a detector or A/D converter (Colibrick, etc.) for a certain time.…
  2. Yes, Clarity can be connected to any LIMS by importing/exporting text files. Results can be exported in various formats to the LIMS, and the sample info can be imported from a TXT file into Clarity…
  3. Our recommended solution is MultiCOM, especially if you need to connect several devices.MultiCOM is a 6× RS232-to-USB converter designed for use with Clarity and is the best choice when your computer…
  4. Yes, it can. However, the philosophy of use is slightly different. The peak areas of a selected group of peaks are summed, and the group can be named and calibrated as a single compound. Please refer…
  5. Dani Master GC In case your Master GC has an older firmware that supports an older version of Clarity than you have installed it is possible to use older drivers in newer Clarity (up to 8.1).…
  6. Yes, you will need to purchase an upgrade if the major version of the software has changed and if you are not eligible for a free upgrade as you have exceeded the one-year free software upgrade…
  7. If you have bought an extension or control module license, you will get a new user code for the latest SW version and have to use the version compatible with the user code (if you have it, there is…
  8. Bar code scanner support is implemented within a few autosampler control modules (Spark Integrity, HTA HT4000, …). The read bar code will be available as the %f variable for use in SampleID, Sample,…
  9. Clarity is a 32-bit process, which means it can use the max of 2GB RAM, but if you use more than one demanding instrument, it can still be beneficial to have 8 GB RAM, so the PC has enough RAM left…
  10. Most chromatography systems use a proprietary data format (the main reason is the belief that it ensures data integrity for GLP-related requirements). To open and process such chromatograms in…
  11. An upgrade to the new major Clarity version (change in the first number before the dot) is paid and requires a new user code. Please refer to your price list under p/n C500 (C400/C591). All minor…
  12. Yes — you can move Clarity or Clarity Lite to a new PC.The license is tied to the HW key, so the software can be installed on another computer, but it will only run with the correct HW key connected.…
  13. Only one Clarity station can run on a single PC at a time.Within that station, up to 4 independent chromatograph configurations can be set up — one on each available Instrument with an independent…
  14. If your PC and chromatograph are connected directly via LAN and autodetect is not possible, continue with the following procedure:You need a cross-over ethernet cable (a straight-through cable is not…
  15. A Connect key is needed to activate communication between Clarity and Nexera control module. The Connect key (text file) will be generated by Shimadzu support upon providing the following…
  16. A user needs to fill out the "Registration of a university package" form that is available on our website. A description of the registration procedure is a part of Clarity Offline delivery.
  17. The sample rate needs to be set to provide enough points to describe the peaks of interest adequately. It is recommended that at least 30 points be reached per the narrowest peak width. The default…
  18. LAN communicationGeneral issuesFor LAN communication, one of the 1100/1200 modules must be equipped with a LAN communication card inserted in the MIO slot on the backside of the module (do not…
  19. If you purchase a software upgrade for your Clarity or Clarity Lite Software license, you will get a free upgrade for your associated free Clarity Offline. You only need to list the Clarity Offline S…
  20. In such case, it is recommended to check Colibrick Setup in the System Configuration window. Synchronize Start with Digital Input should only be enabled when one of…
  21. For the Gow-Mac GC chromatograph, use the asymmetrical connection as shown in the picture below.Connect Brown wire (pink tubular end sleeve) to terminal (+) and white wire (grey tubular end sleeve)…
  22. This situation is unpleasant because the loss of the HW key equals the loss of the license. The software and a new HW key must be repurchased.We include warning labels attached to HW keys in each…
  23. Most probably, you need an appropriate User Code (u/c) only. HW key keeps the basic information about serial number XX-YYYYY (event. XX-YYYYYY) only. All information about valid versions, a number of…