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FAQ

Clarity reports error at saving some files to the C:\Users\\AppData\Local\Temp\Clarity folder

This problem may occur on Windows 10 and Clarity versions 7.2 to 7.4.1. It is probably caused by Windows 10 removing occasionaly the files and folders from the Temp directory - Clarity did not anticipate this new behavior.

As a remedy it is needed to create folder C:\Users\\AppData\Local\Temp\Clarity manually. In some cases creating of the folder may be blocked by a file C:\Users\\AppData\Local\Temp\Clarity. (this file is without extension) - such file need to be deleted first.

The problem is fixed in Clarity release 8.0 and later. Please update your installation.

Hint: the Temp folder is hidden by default. Type the full path or "%Temp%" to navigation bar of any opened folder (i.e. Windows Explorer) to access the Temp folder.

Send comment16.4.2018
 

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Last updated: 2018-08-06 | webmaster