I get an error message (Error on setup, Can't create ...) when I want to add an hardware to Clarity Configuration.

These problems may occur during the Setup of an Hardware (Int7, Int9, U-PAD2, ...) in the Clarity Configuration.

Error on setup

Problems on a low level, either a kernel driver or hardware itself.

Can't create ... (device name)

Usually a problem with the control module library.

The *.dll file is either:

  • not registered,
  • not compatible with the current cswext.dll,
  • registered in a different directory and thus using a different cswext.dll version than the Clarity.exe.


Uninstall the previous version and then install Clarity again. This usually helps. Follow the chapter for reinstallation in the device's manual.
Alternatively it is possible to register the corresponding *.dll file using the Windowssystem32resvr3.exe program.

Send comment18.1.2011

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Last updated: 2016-05-13 | webmaster