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FAQ

Send chromatogram by e-mail is non functional (also Send Method by e-mail or Send Calibration by e-mail).

When Send chromatogram by e-mail, Send Method by e-mail or Send Calibration by e-mail does not work, but Send Report by e-mail works fine - most probably the problem is in Microsoft Outlook Express, which cannot add locked files as attachment (they are currently open in Clarity). Try to use another Email program (MS Outlook, Thunderbird, The Bat!, Eudora, ...). This error was not found in Outlook Express in such case.

If you encounter the problem also with Send Report by e-mail function, refer to corresponding FAQ Send Report by E-mail does not perform any action.

Send comment20.12.2010
 

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Last updated: 2020-06-29 | webmaster