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| 1. |
Red error label "DEMO - WRONG S/N" in Clarity window, what does it mean? |
25.08.2010 |
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| 2. |
When I work with a sequence or batch, is it possible to calculate statistical parameters as mean, standard deviation, etc. of the chromatogram batch? |
25.08.2010 |
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| 3. |
Clarity (Lite) does not initialize. The splashscreen will appear and then nothing happens. |
25.08.2010 |
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| 4. |
How can I order Clarity software? |
24.08.2010 |
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| 5. |
Fast GC. How many points per second is the Clarity software able to acquire? |
23.08.2010 |
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| 6. |
Clarity Serial number (SN) |
10.09.2008 |
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| 7. |
hardware key (USB, LPT) - do not function |
23.07.2008 |
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| 8. |
Computer slows down significantly |
30.05.2007 |
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| 9. |
Windows Vista installation and troubleshooting |
30.05.2007 |
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| 10. |
U-PAD hangs up turning Windows to blue screen |
29.05.2007 |
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| 11. |
IQ Report failed. (IQ = Installation Qualification) |
23.04.2007 |
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| 12. |
What happened to Clarity EVAL? |
16.11.2006 |
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| 13. |
Can I use two different versions of Clarity on a single PC?
(For example BETA version and RELEASED version) |
09.10.2006 |
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| 14. |
Rockey LPT hardware key problem |
23.06.2006 |
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| 15. |
Results table displays "N/A" instead of results. |
24.05.2006 |
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| 16. |
I have configured FLD so that two Signals are on Instrument 1 and other two on Instrument2. When I open Instrument 2 and go to Device Monitor it does not display any signal. |
24.10.2004 |
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| 17. |
The "Area Sum" integration event (included in Chemsation) could be replaced using the "group peaks" task? |
14.07.2004 |
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| 18. |
Could Clarity perform a "Norm % quantification"? |
14.07.2004 |
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| 19. |
In the Injection Volume (Single Analysis) the volume unit is in ml instead of ul (microliter). How could I change it? |
14.07.2004 |
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| 20. |
Is it posible to print a report containing 3 or 4 chromatograms overlayed ? When we did it, only one Chromatogram was printed. |
14.07.2004 |
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| 21. |
When I create a new project, is it necessary to work in the C:Clarity? It is not possible to work with the internal net? |
10.10.2003 |
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| 22. |
Data Acquisition is non-functional. A grey icon with the Disabled” heading and a non-functional Monitor – Data Acquisition command. |
10.10.2003 |
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| 23. |
"DEMO" label in the main Clarity window title. |
10.10.2003 |
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| 24. |
The title "Simulated" is displayed in the Data Acquisition window |
10.10.2003 |
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| 25. |
Do you also offer free software updates for 3 years with Clarity? I often use this as a selling point. |
10.09.2003 |
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| 26. |
Is it possible to use old methods written with CSW32 on Clarity? |
10.09.2003 |
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| 27. |
Are there any upgrade options for current CSW17/CSW32 users to the Clarity software? |
10.09.2003 |
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| 28. |
Clearly explain about Four detectors - 1 Instrument. By we press start - will all 4 detectors start collecting data simultaneously or can we start them independently? |
10.09.2003 |
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| 29. |
If you can have more than 4 A/D channels, what is the maximum of A/D channels that can be used in one PC? |
10.09.2003 |
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| 30. |
If the customer has GC with 1 detector and HPLC with 1detector, what is the needed configuration? |
10.09.2003 |
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| 31. |
Can users load old methods, calibrations and chromatograms acquired with CSW32 into Clarity? |
10.09.2003 |
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| 32. |
When the customer has two HPLC systems, both equipped with two detectors and a conductivity detector, is it possible to combine 2 channel A/D card together with the 4 channels A/D? |
05.09.2003 |
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FAQ 
