home
 
 

FAQ

Error message: "Clarity cannot be closed due the read-only attribute or write protection on C:\Clarity\Cfg\Clarity.psw."

Error message: "Clarity cannot be closed due the read-only attribute or write protection on C:\Clarity\Cfg\Clarity.psw. Remove the write protection and try closing Clarity again" pops-up.

 

This problem may occur on Windows 10 and Clarity versions 7.2 to 7.4.1. It is probably caused by Windows 10 removing occasionally the files and folders from the Temp directory - Clarity did not anticipate this new behavior.

As a remedy it is needed to create folder C:\Users\\AppData\Local\Temp\Clarity manually. In some cases creating of the folder may be blocked by a file C:\Users\\AppData\Local\Temp\Clarity. (this file is without extension) - such file need to be deleted first.

The problem was fixed in Clarity release 8.0.

Hint: the Temp folder is hidden by default. Type the full path or "%Temp%" to navigation bar of any opened folder (i.e. Windows Explorer) to access the Temp folder.

Send comment19.4.2018
 

Go back  Back to: FAQ
 
Facebook Twitter Youtube  DataApex Clarity
Downloads
HTML navigation
Sitemap
Print
Last updated: 2019-04-16 | webmaster