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Error message: "Clarity cannot be closed due the read-only atrtribute or write protection on C:\Clarity\Cfg\Clarity.psw."

Error message: "Clarity cannot be closed due the read-only atrtribute or write protection on C:\Clarity\Cfg\Clarity.psw. Remove the write protection and try closing Clarity again." or similar

 

This problem may occur on Windows 10 and Clarity versions 7.2 to 7.4.1. It is probably caused by Windows 10 removing occasionaly the files and folders from the Temp directory - Clarity did not anticipate this new behavior.

As a remedy it is needed to create folder C:\Users\\AppData\Local\Temp\Clarity manually. In some cases creating of the folder may be blocked by a file C:\Users\\AppData\Local\Temp\Clarity. (this file is without extension) - such file need to be deleted first.

The problem will be fixed in next Clarity release 8.0

Hint: the Temp folder is hidden by default. Type the full path or "%Temp%" to navigation bar of any opened folder (i.e. Windows Explorer) to access the Temp folder.

Send comment19.4.2018
 

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Last updated: 2018-04-19 | webmaster