IQ Report failed

The IQ Report (Installation Qualification) may occasionally fail, especially when upgrading from significantly older versions of Clarity. The IQ program verifies all registered files, and if some are no longer used in the new version, the check may not pass.

Despite the failure, Clarity will typically function correctly.

â–ŚReason: In Bin folder, unexpected files are present.

Solution:

  1. Uninstall Clarity(e.g. from the Windows Start menu or by running uninstall.exe from the Clarity folder). This process does not remove your chromatographic data and system settings (these files are not included in the IQ).
  2. If there are any remaining *.dll files in the C:\Clarity\Bin folder, delete them manually.
  3. Install Clarity again. Make sure that the "Keep the configuration files" option remains selected (this is the default setting) to preserve your data.